REFUND POLICY

I've poured 12 years of experience, research, and love into creating my courses, and I've seen firsthand how much they can help home bakers!

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I'm proud of what I've created, and I genuinely want you to feel good about investing in yourself and your baking business.

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That's why I offer a 30-day, action-based money-back guarantee on my courses and digital products:

• Home Bakery Pro

• The Confident Pricing & Profit Kit

• Food Market Magic

• Pitch. Bake. Chill.

• Irresistible Photography

• The Recipe Scaling Calculator

• Sweet Social Makeover

Here's how it works: I believe that results come from USING what you learn, not simply buying a course, watching videos, and hoping things magically change 😊

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So my guarantee is simple: Give the program a proper go, do the work, and if it genuinely doesn't help you achieve what it promises, you can request a refund within 30 days of purchase.

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The requirements depend on which program you've purchased.

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1. Home Bakery Pro: Your 30-Day Guarantee

Within your first 30 days, complete Phases 1 and 2 of the Inside-Out Bakery Method™, including your workbook exercises, and get direct feedback from Aurelia and Angie in the HBP Club when instructed (with your niche, business name, tagline, logo, etc.). If you didn't ask for direct feedback, you unfortunately won't get a refund.

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These phases are designed to help you overcome the fears and beliefs holding you back, discover what makes your future bakery different, explore your niche, and start creating your bakery's brand and business foundations.

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If you've completed the work and genuinely feel these phases haven't helped you gain clarity, confidence, or a solid foundation for your Home Bakery, I'll refund your payment in full.

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To request a refund, submit your completed Phase 1 and 2 workbooks and explain what you still feel unsure about or what the training hasn't helped you achieve.

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You don't need to launch your business, make a sale, or complete Phases 3 & 4 to qualify.

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2. Refunds for My Other Courses & Digital Products

For my other courses and digital products, the same 30-day, action-based guarantee applies.

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To qualify for a refund, you'll need to:
1. Work through the relevant training or instructions and complete the core exercises, where applicable.
2. Make a genuine attempt to apply the strategies or use the product for its intended purpose.
3. Provide your completed work or reasonable evidence of your efforts, where applicable.
4. Explain which promised benefit the course or product hasn't helped you achieve.

I understand that not every product works the same way. For example, using a pricing calculator is different from implementing a marketing course! Your refund requirements will therefore be relevant to the specific product you've purchased.

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If you've genuinely given the product a go and it hasn't delivered the benefit described, I'll review your request under this guarantee.

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3. What About Buyer's Remorse?

Please make sure you genuinely want to purchase a course or product before paying at checkout.

My 30-day guarantee is for customers who actually use the product and find that it hasn't delivered what was promised.

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A change of mind, deciding you're no longer interested in starting a Home Bakery, or simply not making time to use the course doesn't qualify for a refund under this voluntary guarantee.

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4. What If Home Bakeries Are Illegal Where I Live?

If you discover that selling even non-refrigerated baked goods is legally prohibited in your location, both from a home kitchen AND from a legally rented commercial kitchen, I don't want you stuck with a business-building course you can't use.

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In this situation, you do NOT need to complete the coursework requirements above. Simply email me written confirmation from your relevant local authority showing that both options are prohibited where you live, and I'll review your request for a full refund.

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This exception is intended for customers who discover that the type of baking business taught in the program cannot legally operate in any way, shape, or form in their location.

5. Important Information About Payment Plans

A payment plan is NOT a monthly membership or subscription.

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When you choose a payment plan, you're purchasing the full course and agreeing to pay for it in instalments.

Think of it like buying a piece of furniture and paying it off over time. You're still purchasing the whole product.

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This means:

- Your remaining instalments are still payable, even if you stop using the course.
- A change in your financial circumstances does not automatically cancel your payment agreement or qualify you for a refund.
- If you miss payments, your access to the course and its benefits may be suspended.
- If your access has been suspended because of missed payments, you'll need to settle your outstanding balance before access can be restored.

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6. How to Request a Refund

If you've given your course or product a proper go and believe you qualify for a refund, please email:

hello@philosophyofyum.com

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Your refund request must be submitted within 30 days of your original purchase date.

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Please include:
- Your name and the email address used for your purchase.
- The name of the course or product.
- Your completed work or supporting evidence, as outlined above.
- A brief explanation of why you're requesting a refund.

I'll review your request against the requirements for the product you've purchased and let you know if any further information is needed.

One Last Thing...

I created these resources because I genuinely LOVE helping home bakers succeed and I stand behind the quality of what I teach.

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But I also know that buying a course isn't what changes your business. What you DO with what you learn is what makes the difference.

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That's why my guarantee is built around taking action. If you're willing to put in the work, I'm committed to giving you the strategies, tools, and guidance to help you move forward.

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And if you genuinely do the work and the program doesn't deliver what I've promised, I want to make that right.

By purchasing or using my courses and digital products, you agree to this refund policy, subject to your rights under applicable law.

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Kind regards,

Aurelia Lambrechts
Philosophy of Yum (Pty) Ltd.